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Introduction To VOC | VOB | CTQ (Critical to Quality) | Data
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ExcelR Online Tutorials :Learn about the various avenues of generating project ideas. This includes Voice of Customer (VOC), Voice of Business (VOB). From these high level statements, one has to identify the critical to quality (CTQ) measures.

Things you will learn in this video
1)Trigger Multiple project ideas
2)VOC & VOB
3)CTQ(critical to quality)

Licence : All Rights Reserved


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