Its an proven fact that a company can't function well without proper equipment and loyal customers. One example is, if you had a farm, having a small bulldozer will help carry heavy loads of soil. Customers, on the other hand are essential to keep the business operation stable. This is why you need to develop a good relationship with them. However, there are times when dealing with customers becomes a daunting task especially if the consumer isn't satisfied with your products or services. Although you try hard to give excellent services continuously, doing more than you'll be able to handle can affect your company. You will also lose them if you say no to their request.

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