Customer Service in the Hospi...
Uploaded by Janet.Cherry
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48:09
Description: Discussion by Dr. Janet Cherry, Manners Always Matter, and Britt Thompson, Hotel Manager, on the importance of the 5 C's
Uploaded on: March 26 2017 with 0 comments and 0 likes
Tags: respect, customer service, hospitality industry, competency, consistency, compassion, comfort, communication, improve service, exceed expectation, follow-up
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