MBA715 QA Weekends Do you ever refuse service to customers When and why
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http://100mba.net/show - Values are the heart of any good business. Sometimes, upholding those values means refusing to do business with certain customers. For today's listener Q&A, we describe the times (and the reasons) we chose to refuse service. The circumstances varied, but one thing always holds true: no one's business is worth compromising what matters most. Click play!
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